{"id":12196,"date":"2024-07-22T17:46:12","date_gmt":"2024-07-22T12:16:12","guid":{"rendered":"https:\/\/www.flyopedia.com\/blog\/?p=12196"},"modified":"2024-07-29T17:37:57","modified_gmt":"2024-07-29T12:07:57","slug":"microsoft-tech-glitch-disrupts-global-airlines-impact-on-indigo-spicejet-and-akasa","status":"publish","type":"post","link":"https:\/\/www.flyopedia.com\/blog\/microsoft-tech-glitch-disrupts-global-airlines-impact-on-indigo-spicejet-and-akasa","title":{"rendered":"Microsoft Tech Glitch Disrupts Global Airlines: Impact on IndiGo, SpiceJet and Akasa"},"content":{"rendered":"<p>On Friday there was a tech glitch in Microsoft Corp\u2019s cloud initiative that interrupted services worldwide, affecting flight cancellations and delays around the globe including India. Due to the disruption, a number of fleets of different airlines such as IndiGo, Akasa Airlines, and SpiceJet had to suspend their operations and were on the ground. You can check for the best deals and <a href=\"https:\/\/www.flyopedia.com\/flights\/\" target=\"_blank\" rel=\"noopener\"><strong>grab cheap flights to India from USA<\/strong><\/a> only on flyopedia.com.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.flyopedia.com\/blog\/microsoft-tech-glitch-disrupts-global-airlines-impact-on-indigo-spicejet-and-akasa\/#Delhi_Airport_Official_Information\" >Delhi Airport Official Information<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.flyopedia.com\/blog\/microsoft-tech-glitch-disrupts-global-airlines-impact-on-indigo-spicejet-and-akasa\/#Media_Report_regarding_operations_in_Chennai_Airport\" >Media Report regarding operations in Chennai Airport<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.flyopedia.com\/blog\/microsoft-tech-glitch-disrupts-global-airlines-impact-on-indigo-spicejet-and-akasa\/#Hyderabad_Airport_Disruptions\" >Hyderabad Airport Disruptions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.flyopedia.com\/blog\/microsoft-tech-glitch-disrupts-global-airlines-impact-on-indigo-spicejet-and-akasa\/#Airport_Urges_Direct_Airline_Inquiries_Amid_Disruptions\" >Airport Urges Direct Airline Inquiries Amid Disruptions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.flyopedia.com\/blog\/microsoft-tech-glitch-disrupts-global-airlines-impact-on-indigo-spicejet-and-akasa\/#IndiGo_Airlines_Faces_Network_Issues\" >IndiGo Airlines Faces Network Issues<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.flyopedia.com\/blog\/microsoft-tech-glitch-disrupts-global-airlines-impact-on-indigo-spicejet-and-akasa\/#Akasa_Airlines_Temporarily_Suspends_Online_Services_at_Delhi_and_Mumbai_Airports\" >Akasa Airlines Temporarily Suspends Online Services at Delhi and Mumbai Airports<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.flyopedia.com\/blog\/microsoft-tech-glitch-disrupts-global-airlines-impact-on-indigo-spicejet-and-akasa\/#Technical_Issues_Disrupt_Flights\" >Technical Issues Disrupt Flights<\/a><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.flyopedia.com\/blog\/microsoft-tech-glitch-disrupts-global-airlines-impact-on-indigo-spicejet-and-akasa\/#Microsoft_Outage_The_American_Airlines_flights_affected\" >Microsoft Outage: The American Airlines flights affected<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.flyopedia.com\/blog\/microsoft-tech-glitch-disrupts-global-airlines-impact-on-indigo-spicejet-and-akasa\/#Allegiant_Air_Delay\" >Allegiant Air Delay<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.flyopedia.com\/blog\/microsoft-tech-glitch-disrupts-global-airlines-impact-on-indigo-spicejet-and-akasa\/#Microsoft_Outage_The_flights_are_influenced_by_the_decision_made_in_Europe\" >Microsoft Outage: The flights are influenced by the decision made in Europe.<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Delhi_Airport_Official_Information\"><\/span><strong>Delhi Airport Official Information<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The Delhi Airport officially announced on X that a global IT failure temporarily impacted its services. An airport stated this acknowledging that it is in constant dialogue with all its stakeholders with the aim of reducing inconveniences to the flyers. <a href=\"https:\/\/www.bengaluruairport.com\/\">Bengaluru Airport<\/a> says that the affected airlines include IndiGo, Akasa, and SpiceJet in T1, and Air India Express in T2.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Media_Report_regarding_operations_in_Chennai_Airport\"><\/span><strong>Media Report regarding operations in Chennai Airport<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Media has reported the main findings from the government sources, where it states that it was possible to observe the interference with the regular passenger-focused operations in the Chennai airport. They informed PTI that the normal functioning came to a halt because of a \u2018server outage. \u2019 Mumbai Airport said many flights of the airlines were affected due to the global IT disruption. The services that will most likely impact you are flights, reservations, check-in, and boarding card access.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Hyderabad_Airport_Disruptions\"><\/span><strong>Hyderabad Airport Disruptions<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Hyderabad airport said that flight services were hit. The IT failure on Friday on a global scale affected airline services severally within the GMR group-operated Rajiv Gandhi International Airport. The airport announced the cancellation of 23 flights, including 12 scheduled for takeoff and 11 scheduled to land. Specifically, the flights from Indigo Airlines on the of Visakhapatnam, Tirupati, Ahmedabad, and Bengaluru are among the most affected flights. You can <a href=\"https:\/\/www.flyopedia.com\/cheap-flights-to-cochin\" target=\"_blank\" rel=\"noopener\"><strong>book cheap flights to cochin from USA<\/strong><\/a> only on flyopedia.com.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Airport_Urges_Direct_Airline_Inquiries_Amid_Disruptions\"><\/span><strong>Airport Urges Direct Airline Inquiries Amid Disruptions<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>\u201cWe are engaging with all our stakeholders with an aim of reducing the inconvenience to our flyers,\u201d the airport added. For changes regarding the flight, please inquire directly with the concerned airline. Dear friends, thank you for your help and for your patience, \u2013 the message in social networks said.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"IndiGo_Airlines_Faces_Network_Issues\"><\/span><strong>IndiGo Airlines Faces Network Issues<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>India\u2019s largest domestic connecting airline, IndiGo airlines reported that it was struggling with an endemic problem with Azure which affected the whole network. People who got squeezed or couldn\u2019t move around went to X to express their frustration.<\/p>\n<p>Shopping malls, restaurants, and airline offices often post nauseating horn-tooting messages on social media platforms like Twitter and Facebook, clearly indicating that many flyers get stranded at Dubai airport for more than an hour.\u201d Check-in servers are off and nobody is actually coming and going. Traveling is frustrating. @DubaiAirports, any updates? &#8221;<\/p>\n<p>Server problems avoided the case on the termination of the flight from Goa to Delhi. Our names which are Hindi were wrongly spelt on the boarding pass which was handwritten by them. An estranged traveller at Goa airport said to PTI, \u201cI spent nearly two hours being on the queue to obtain the pass. \u201d<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Akasa_Airlines_Temporarily_Suspends_Online_Services_at_Delhi_and_Mumbai_Airports\"><\/span><strong>Akasa Airlines Temporarily Suspends Online Services at Delhi and Mumbai Airports<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Akasa Airlines has stated that numerous of its online services operating at the airports in Delhi &amp; Mumbai would cease temporarily. \u201d&#8221;Some technicalities with our service provider have caused our online services, including booking, check-in, and managing your booking, to be unavailable at this time,&#8221; the message continued.<\/p>\n<p>It therefore means that at the moment check in and boarding is manual, Essentially we would wish to inform travelers with such quick trips to report early and check in at our counters to avoid inconveniences arising out of its manual nature. The airline nonetheless used this chance to apologize for any difficulty that this might have caused and asserted its teams are working closely with the service providing partner to address the same with as much dispatch as is possible.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Technical_Issues_Disrupt_Flights\"><\/span><strong>Technical Issues Disrupt Flights<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>As you know, there are many issues that prevent us from informing you on interruptions of the flights, one of such \u2013 technical failure at the moment. Candidates are also very active in the group trying to develop a solution to this particular issue.<\/p>\n<p>A passenger on the flight revealed that the captain told members on board that Air India still cannot confirm passengers and if everyone was on board. Air India responded in writing: it stated: \u201ccurrent Microsoft outage that is temporarily affecting digital systems is to blame for the delays.<\/p>\n<p>Currently, a worldwide outage at the end of our service provider is a problem for us in several aspects of our business processes. Vistara stated that they are committed to resolving the issue with them as soon as possible. Additionally, you can check <a href=\"https:\/\/www.flyopedia.com\/flights-to-Ahmedabad\" target=\"_blank\" rel=\"noopener\"><strong>cheapest flights to Ahmedabad from USA<\/strong><\/a> available on <strong>flyopedia.com<\/strong>.<\/p>\n<h5><span class=\"ez-toc-section\" id=\"Microsoft_Outage_The_American_Airlines_flights_affected\"><\/span><strong>Microsoft Outage: The American Airlines flights affected<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p>One of the biggest victims was Denver\u2019s based Frontier Airlines, a subsidiary of Frontier Group Holdings Inc. Microsoft&#8217;s services forced the airline to delay their flights and keep four of its aircraft on the ground for more than two hours. At about 11 p.m. New York time, Frontier resumed its operations, ending the suspension it had imposed on departures across the state. The outage also affected the airline\u2019s check-in and booking systems and access to view boarding passes. He pointed to the fact that while some fights have been airborne, scheduling issues may continue through to Friday.<\/p>\n<h5><span class=\"ez-toc-section\" id=\"Allegiant_Air_Delay\"><\/span><strong>Allegiant Air Delay<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p>Another low-cost carrier which has a fleet of about 130 aircraft also suffered delays; Allegiant Air. It is also very evident that there are issues concerning bookings and reservations which the airline has not denied, they are working on. In the same vein, a leisure carrier mainly venturing nearly fifty aircraft, Sun Country Airlines Holdings Inc ,, has declared a \u201cglobal outage\u201d but did not disclose the name of the problematic vendor.<\/p>\n<p>Microsoft\u2019s status sites indicate that there are ongoing problems with Microsoft 365 and Azure cloud services and their availability, which specifically affects the central part of the USA at the time of this writing. &#8220;We have communicated with several teams and know about the issue. &#8220;Microsoft responded, &#8216;We have traced the issue.'&#8221; That\u2019s where we are currently practicing mitigation. At the point where we are applying mitigation across all resources in the region, customers should start experiencing the early signs of recovery.&#8217;<\/p>\n<p>The Allied Pilots Association, the union representing American Airlines pilots, reported that the Microsoft attack knocked out their website. This made it worse for Frontier Airlines in this case, as this incident affected check-in and bookings, which consequently affected flights. Cirium estimates Frontier\u2019s fleet at about 150 planes.<\/p>\n<p>The FAA also revealed that Allegiant Airlines and Delta Air Lines had to ground stop because of complications in the communication due to the outage.<\/p>\n<h5><span class=\"ez-toc-section\" id=\"Microsoft_Outage_The_flights_are_influenced_by_the_decision_made_in_Europe\"><\/span><strong>Microsoft Outage: The flights are influenced by the decision made in Europe.<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\n<p>Every business establishment had received a notice from Ryanair and Heathrow Airport regarding disruptions caused by a global IT breakdown. Heathrow acknowledged that airplanes are still flying in the sky though they have admitted that the issue is impacting some of their systems. In addition to pointing out the backup procedures to minimize the effect, the airport also advised travelers to consult their airline for current flight information.<\/p>\n<p>This highlights the problem that most of the airlines heavily rely on clouds in their operations and the fact that technical problems in such systems affect the vast majority of the companies.<\/p>\n<p><strong>Also Read: <a href=\"https:\/\/www.flyopedia.com\/blog\/7-common-mistakes-to-avoid-when-handling-cash-in-india\/\" target=\"_blank\" rel=\"noopener\">7 Common Mistakes to Avoid When Handling Cash in India<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>On Friday there was a tech glitch in Microsoft Corp\u2019s cloud initiative that interrupted services worldwide, affecting flight cancellations and<\/p>\n","protected":false},"author":11,"featured_media":12277,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","footnotes":""},"categories":[324,335,2],"tags":[2156,1984,2155],"class_list":["post-12196","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-airline-reviews","category-airport-review","category-blog","tag-book-cheap-flights-to-cochin-from-usa","tag-cheapest-flights-to-ahmedabad-from-usa","tag-grab-cheap-flights-to-india-from-usa"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Microsoft Tech Glitch Disrupts Global Airlines: Impact on IndiGo, SpiceJet and Akasa -<\/title>\n<meta name=\"description\" content=\"A Microsoft tech glitch disrupts airlines, impacting IndiGo, SpiceJet, &amp; 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