Flyopedia is a travel agency whose main responsibility is to book flight tickets and to resolve customer queries related to the facilities offered by us. Here, you can find the details of the services that you (the User) can expect from us. We reserve all the rights to make any changes in our policy. Any new amendment in our policy will be updated here.

We advice our customers to read the terms and conditions carefully.

Following terms are applicable to all our services.
  • The expenses are applicable for weekdays.
  • The expense corresponds to the availability of the seats and can’t be done until the ticket is confirmed.
  • The fee and all other taxes are included in the above listed list of expenses.
  • The fare rates come with an expiry date and may be removed without giving any prior notice.
  • The airline tickets available through the Website are subject to the terms & conditions of the concerned airline, including but not limited to cancellation and refund policies.
  • Flyopedia merely acts as a facilitator to enable you to book a flight ticket. The contract of service for utilization of the flight is always between the User and the concerned airline.
  • Airlines retain the right to reschedule flight times, route, change or cancel flights or itineraries independent of and without prior intimation to Flyopedia. As a facilitator, Flyopedia has no control or authority over the logistics of the airlines and therefore is not liable for any loss, direct or incidental, that the User may incur due to such change or cancellation of a flight.
  • Different tickets on the same airline may carry different restrictions or include different services and price.
  • The baggage allowance on given fare is as per the terms decided by the airline, and Flyopedia has no role to play in the same. Some of the fares shown in the booking flow are “hand baggage fares” which do not entitle you for free check in baggage and therefore the User will be required to pay separately for check in baggage. The prices for adding check-in baggage to a booking may vary from airline to airline. You are advised to contact the airlines for detailed costs.
  • In case of queries related to airline terms, the User can give us a call and/ or message us so we can provide them the necessary information.
  • The total price displayed on the Website on the payment page usually includes base fare, applicable government taxes and convenience fee. Users are required to pay the entire amount prior to the confirmation of their booking(s). In the event the User does not pay the entire amount, Flyopedia reserves its right to cancel the booking. User agrees to pay all statutory taxes, surcharges and fees, as applicable on the date of travel.
  • To avail infant fares, the age of the child must be under 24 months throughout the entire itinerary. This includes both onward and return journeys. If the infant is 24 months or above on the return journey, the User will need to make a separate booking using a child fare. Any infants or children must be accompanied by an adult as per the terms of the airlines.
  • In case of queries related to pricing, the User can give us a call and/ or message us so we can provide them the necessary information.
  • It shall be the sole responsibility of the User to ensure they are in possession of valid travel documents such as identity proof, passport, visa (including transit visa) etc. to undertake the travel. User agrees that in case of inability to travel for not carrying valid travel documents, Flyopedia shall in no way be held liable.
  • User understands that the information (if any) provided by Flyopedia regarding the travel documents is only advisory in nature and can’t be considered conclusive. The User shall ensure checking the requirements of travel with the respective airlines of the respective jurisdictions the User may transit through or choose to visit.
  • In case of queries related to travel documents, the User can give us a call and/ or message us so we can provide them the necessary information.
  • User should check with the airlines directly regarding the check-in timings. Usually, check-in begins 2 hours before departure for domestic flights, and 3 hours before departure for international flights.
  • User should carry valid identification proofs, passport, age proofs as may be required to prove the identity, nationality and age of the passengers traveling on a ticket, including infants.
  • In case of queries related to check-in, the User can give us a call so we can provide them the necessary information.
  • In the event User does not embark on the onward journey, the entire PNR pertaining to that booking shall be automatically cancelled by the airline. In such a scenario Flyopedia has no control in the said process nor will be obligated to provide alternate bookings to the User. The cancellation penalty in such an event shall be as per the applicable airline rules.
  • Any changes that are made to any existing booking shall be subject to certain charges levied by the respective airline, apart from the service fee charged by Flyopedia.
  • The User shall be obligated to pay applicable charges in the event of any alteration or modification to an existing booking. However, depending on the airline's policy and fare class, charges for changes or modifications to existing bookings may vary.
  • In case of queries related to changes to existing booking, the User can give us a call so we can provide them the necessary information.


Timings Of Business Hours

  • Mon-Fri : 5:00am to 11:00pm PST
  • Sat-Sun : 7:00am to 10:00pm PST

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